JTDi
RMS Regular
- Messages
- 2,021
- Location
- County Antrim
As per my PM, I have attached the picture of how the car was left after the alignment was carried out. This is where the wheel had to be positioned for the car to drive straight.
Was this meant for PM ?
Wee bit lost here
Same thing happened me after Antrim and Coleraine tried to do it, save your money and go to JB Tyres Tobermore!
Can't attach pics direct to PM, which is why I'd say he started the thread.
Never used them for that, just normally go see Ryan for my alignments, wizard at it!Great for fixing buckled/bent/cracked wheels too!
Never used them for that, just normally go see Ryan for my alignments, wizard at it!
Mind he said he was going to America but heard he didnt, havnt been up since last year.Ryan isn't there anymore, left in September.
greyfloppyhat I had the exact same thing happen to me last summer in the Ards branch.I got 2 Hankook fitted to the front of our Jetta and alignment checked. 10 weeks and 1800 miles the inside of both tyres were completely bald and the alignment out by 16mm. When I asked how this could happen so quickly I was palmed off and told that he knew the roads down the peninsula were full of pot holes. I had the alignment redone and a set of Bridgestones fitted and they have been fine.
On the positive side my wife's Ibiza always pulled slightly to the left from the day it was new. Over the years I took it to quite a few different garages to get the alignment checked and stop the car pulling to the left. After seeing on here that Kerrs had a branch in Ards I left the car in for the alignment check and they were able to stop the car pulling to the left for the first time since it was new.
This doesn't surprise me, I've had a bad experience with Kerrs recently that's left me feeling even embarrassed I recommended them so highly and would send my family members there.
First off all have to say that Noel is great down at the Ards branch, but these guys are in my opinion becoming a victim of their own success and starting to rush jobs and making mistakes.
So I had asked my dad to thrown in my Leon in while I was away for work for 4 new tyres as I decided I would finally have a car where the front and backs matched and also to get a 4 wheel alignment as to make the most of the new tyres as I was asking for decent ones. This resulted in the car getting 4 new 18" Yokohamas and the alignment. Now the car is lowered but nothing drastic, about an inch gap above each wheel so had asked dad if they'd had any problems in regards to its ride height, and he relayed back to me that no issues just that camber obviously was still going to be out a bit due to no adjustability at the front. And that Kerrs had said come back in a few weeks to get it checked again as it was quite a bit out.
That was all good and the car drove much better, but after just over a week of say about 1000 miles commuting, the inner half was already starting to look worn, so alarm bells started ringing.
As requested I took it back to Kerrs to get it check the day after I noticed this and mentioned it was starting to look bald in the front inners to Noel. So car went up on the ramp and they said no all was still good, just a little bit of nipping up. Asked about the wear again and was told it will be a bit quicker due to the negative camber at the front.
So felt reassured that the alignment was now 100% as I've been a trusting Kerrs customer for a few years and had nothing but positive words in regards to them. However a week on from that alignment check noticed the tyres were now completely bald from half ways cross to the inner edge with the tell tale feathering meaning it's toeing.
Enough was enough and popped into a local garage to find out I had was toeing out by a degree. He also confirmed that there was no worn control arm bushes, bent shocks etc that would lead to the alignment being off again.
Need less to say I'm disappointed in Kerrs, two alignments essentially and it took a local garage with some old equipment to actually get the alignment right. And now I have to replace the front tyres, which weren't cheap, after less than 2k miles on them. Bit of a joke really.
I wasn't going to say anything about the matter and just move on, along with stopping using and recommending them but after seeing the thread I thought it might be worth speaking up as it seems I'm not the only one who has been let down
Hi greyfloppyhat,
I'm sorry to hear about your experience with us.
I hear that you returned to our Newtownards centre and we have replaced the tyres and realigned the wheels free of charge.
I hope everything has been sorted to your satisfaction and please feel free to contact Norman on his personal mobile if you have any other issues 07766 417999.
Kind Regards
Jeff McKee
I want an alignment done and this only highlights the issues of trying to get a decent alignment in N.I. I've had similar experience and it just puts you off.
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